1. Upon receipt of your order, we will contact you to confirm details and then immediately start processing your order. 25% of your order total ( $50 minimum) as a deposit is required to begin the process. On orders with total less than $100.00 full deposit is required up front.
2. A proof will be created and e-mailed to you for review and approval within 48 hours. All necessary changes will be made until you are completely satisfied with printing layout. At your preference we can also mail the final proof to you at no extra charge.
3. Upon approval of final proof we immediately start the printing and assembling process. Please note no changes will be accepted after this point; remaining balance will be charged to your credit card.
4. Your order will be completed and shipped within 10-21 business days after final proof acceptance.
5. Projected time-frames are different when creation of a new handpainted artwork , graphic design, custom guest book or hand-calligraphy are requested. Start up deposit for orders with custom artwork $100 minimum

We accept cash (US Dollars), Visa, Master Card, American Express and Discover credit cards, Money Orders or US Bank Certified checks. Please note payment by check will result in delay of project until the customer's check has been received and processed through our financial institution (5-14 banks' business days). We do not accept personal checks.