order process and policy
on-going sale onformation * terms and conditions* contact information
Your satisfaction is our primary concern and paramount to our company's success. We guarantee personal approach to every order we receive . Any request for assistance is welcome and available in the form of a complimentary appointment or telephone call. We are delighted to discuss all options for your order.



The Ordering Process
  1. Upon receipt of your order, we will contact you to confirm details and then immediately start processing your order. % of the total amount of your order (or $ minimum) as a deposit is required to begin the process.
  2. A proof will be created and e-mailed to you for review and approval within 48 hours. All necessary changes will be made until you are completely satisfied with printing layout. At your preference we can also mail the final proof to you at no extra charge.
  3. Upon approval of final proof we immediately start the printing and assembling process. Please note no changes will be accepted after this point; remaining balance will be charged to your credit card.
  4. Your order will be completed and shipped within 5-14 business days after final proof acceptance.
  5. Projected time-frames will take longer when creation of a new handpainted artwork or graphic design are requested .


Samples
Samples are available (for Invitations only) $15/set. Sample set includes Invitation, Reply card, Thank you card and envelopes. Any Sample cost will be later subtracted from the total of your Stationery order when your total is $100.00 or more. We'll mail the sample within 7 business days via USPS Priority Mail. Takes 3-5 bus.days within US and up to 14 days International-wide. Need sooner? let us know (additional charges for Express delivery may apply).

Payments
We accept Visa, MasterCard, American Express and Discover credit cards, Money Orders or US Bank Certified checks. We do not accept personal checks. Please note payment by check will result in delay of project until the customer's check has been received and processed through our financial institution

Privacy
We value your trust and respect your privacy. Your sensitive information (such as credit card data), that is collected via our website is never shared with or sold to a third party. Protecting your information is our priority.

Returns
No returns or exchanges are accepted on customized/personalized items.

Errors
It is the customer's responsibility to make sure information provided such as names, address, time etc. is absolutely correct. If an error is made on our part we shall reprint and express ship those items to you at no cost.

Shipping & Handling
Unless you inform us to the contrary; we will ship your order via United States Postal Service Priority-Air. Door-to-door service is ± 2 to 5 days for all 50 United States. Upon your request, we can also ship FedEx, UPS or arrange for hand-delivery. We will adjust the shipping & handling fee accordingly. Shipping is free on orders shipped within state of HI and on orders over $ (USA Only). Also, see ongoing special.
Shipments to Canada & Foreign Countries shall also be Air Delivery, however it might take longer since your package must pass through Customs.

Hawaii State Tax
The State of Hawaii levies a % Gross Excise Tax on merchandise delivered to purchasers within the State of Hawaii. It is waived for purchasers outside the State of Hawaii.

We reserve the right to not accept orders
We reserve the right to change pricing and rules on no notice


Our contact Information: Design Sensations LLC * Mail: 202 Mehani Circle, Kihei HI 96753 *
Phone: 808.874.5244 or: 808.281.4691 * E-Mail: Info@MyDesignSensations.com *
Owned and operated by Rimma Kamaeva T and Richard N. Murta Sr.


Copyright Notice
All materials contained on this website are protected by United States copyright law. Copyright infringement is a civil and criminal offense. Willful violation can result in penalties of up to $100,000 per infringement. No portion of this site or images may be reproduced by printing, photocopying or any other means of mechanical or electronic reproduction without express written permission of Design Sensations LLC.


yes